Tuition

Tuition is only available to persons who meet the following criteria:

Age 17 or over or aged 16 or over and in receipt of the higher rate of Disability Living Allowance (mobility component); and hold a valid UK provisional license; and legally entitled to drive in the UK.

Lessons

You and your instructor are responsible for agreeing all matters relating to the timing, location and duration of individual lessons.

You must notify your instructor of any matters, which affect your ability or entitlement to have driving tuition, for example, but not limited to, any lack, or loss, of a valid UK provisional license.

Cancellation of Lessons

If you or your instructor wishes to cancel a lesson a minimum of 24 hours before the lesson, notice should be given. If your instructor a lesson without giving this minimum period of notice your instructor shall rearrange the lesson. Cancellations must be made between you and your instructor by phone or by emailing customer services on admin@bibzyco.co.uk.

Please note that in the event of you having booked your driving test, the Driver and Vehicle Standards Agency (DVSA) stipulates that you need to give three clear working days to cancel your test. This may mean that you may/will lose your DVSA test fee if your instructor says you are not ready for test within this three day notice period.

Payments and Lesson Bookings

Payment must be made to your instructor by cash only before or during your lesson/test. Your instructor will issue a receipt for each payment unless specifically mentioned that a receipt will not be required. BibZyCo accepts no responsibility for any payments made directly to instructors.

Special Offers and Discounts

BibZyCo Ltd presents a great deal of offers and discounts to new and existing learner pupils on learning to drive. BibZyCo Ltd reserves the right to introduce (and to withdraw) special offers from time to time. Introductory offers are only available to new learner pupils, cannot be used in conjunction with other offers and are not transferable.

Limitation of Liability

Your instructor and BibZyCo Ltd are not liable to you for any loss or damage caused where, and to the extent that:

There is no breach of a legal duty owed to you by the relevant person or body;

Such loss or damage is not a reasonably foreseeable result of such a breach;

Any such loss or damage, or increased in the same, results from any breach or omission by you;

Any such loss or damage results from circumstances or matters outside of the reasonable control of the relevant person or body.

Your instructor and BibZyCo Ltd shall not, in any event, be liable for losses relating to any business interests you may have including, without limitation, lost profits, lost earnings, loss of opportunity or business or business interruption.

You are reminded that BibZyCo Ltd is not a party to the contract for driving tuition itself, which is between you and your instructor. This does not affect any liability that BibZyCo Ltd may have for any loss or damage you may incur which is caused directly as a result of any breach (including negligence) by it or them of any legal duty owed by it or them to you.

Nothing in these terms and conditions will affect any statutory rights you may have as a customer.

Insurance

Your instructor will carry the appropriate motor insurance, should you be involved in a collision as a learner driver while in control of driving the instructors tuition vehicle.

Complaints

If you have any concerns or complaints about any part of your driving tuition, which cannot be resolved by your instructor, please email Customer Services admin@bibzyco.co.uk.

Collection and use of data

Any personal data you provide will be held securely and in accordance with the Data Protection Act of 1998.

We will use your personal data for the purpose(s) for which you have provided it. It may also be used for marketing, research and statistical purposes and crime prevention.

We may however need to disclose personal data to a third party so that the service you requested could be provided. It may also be necessary to transfer it to countries outside the European Economic Area. Where this happens, we will endeavor to insure that any recipient of your data will treat it with the same level of protection as we would.

Your data may be disclosed to regulatory bodies for the purposes of monitoring and/or enforcing compliance with any regulatory rules/codes.

If you give us information about another person, in doing so you confirm that they have given you permission to provide it to us to be able to process their personal data (including any sensitive data) and also that you have told them who we are and what we will use their data for, as set out in this notice.

In the case of personal data, with limited exceptions, you have the right to access and if necessary rectify information held about you by formal written application to the BibZyCo Ltd Data Protection Officer, 253 Rochfords Gardens, Slough, Berkshire, SL2 5XD.

By providing us with your personal data and contact details, you consent to the use of that data and to your being contacted by any BibZyCo Ltd member by post, telephone, SMS or other electronic means, to inform you about products and services which it considers may be of interest to you. However you can amend these marketing preferences at any time on www.bibzyco.co.uk or by emailing Customer Services admin@bibzyco.co.uk or by calling 07958688455.